Confluence starts up with error message Unable to load class for JSP
Symptoms
- Confluence starts up with error message displayed on login screen:
- The following appears in the
atlassian-confluence.log
:
Cause
org.apache.jasper.JasperException: org.apache.jasper.JasperException: Unable to load class for JSP
at org.apache.jasper.servlet.JspServletWrapper.getServlet(JspServletWrapper.java:161)
caused by: org.apache.jasper.JasperException: Unable to load class for JSP
at org.apache.jasper.JspCompilationContext.load(JspCompilationContext.java:630)
caused by: java.lang.ClassNotFoundException: org.apache.jsp.errors_jsp
at java.net.URLClassLoader$1.run(Unknown Source)
Cause
- Root cause is lack of space to load class files needed to start up Confluence.
Resolution
- Disable automatic backups and move to a Production Backup Strategy.
Ensure Confluence has enough disk space and meets the minimum Server Hardware Requirements Guide for disk space.
Last modified on Mar 30, 2016
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