Confluence Source Editor Button Is Not Visible During Page Edit
Platform Notice: Data Center - This article applies to Atlassian products on the Data Center platform.
Note that this knowledge base article was created for the Data Center version of the product. Data Center knowledge base articles for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
After installing the Confluence Source Editor plugin, you are supposed to see this <> button, at the top right corner whenever you Edit a page:
This button will not be shown when you are creating a page (expected behavior).
In some cases, the button does not show, even when you edit a page.
Cause
Corrupted plugin caches in the database
Resolution
Rebuild the plugin cache, by performing the following:
- Shutdown Confluence
- Remove the following from the Confluence Home Directory:
plugins-cacheplugins-osgi-cacheplugins-tempbundled-plugins