Confluence Server Base URL is greyed out and cannot be edited
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
When in the Confluence administration screens and editing the 'General configuration' section, the Confluence Base URL is greyed out and cannot be changed.
Cause
'System Administrator' privileges are required to edit the baseURL, regular users and space administrators can not edit the base URL.
Resolution
- Login as a user which has 'System Administrator' privileges. For more details on permissions in Confluence please see Global Permissions Overview.
For Confluence Cloud administrators please see Changing the cloud instance URL address or migrating to a new cloud instance