Summary

When running the ./stop-confluence.sh or ./start-confluence.sh, Confluence is not reacting to the script, it refuses to stop or start.

Environment

• Linux server
• Confluence not installed as a service

Diagnosis

The terminal will show the following message when stopping Confluence running <installation-directory>/bin/stop-confluence.sh script

$catalina_pid was set but the specified file does not exist

Cause

The permission of the user that is starting and stopping Confluence are not sufficient.

Solution

• Try to run su -u <confluence_user_name> before running shutdown or startup script
• Adjust the permissions of the user that will start and stop Confluence with the below commands:

sudo chown -R <confluence-user> <confluence-install-folder>
sudo chown -R <confluence-user> <confluence-home-folder>
sudo chmod -R u=rwx,g=rx,o=rx <confluence-install-folder>
sudo chmod -R u=rwx,g=rx,o=rx <confluence-home-folder>

Related content

• Start and Stop Confluence
• Creating a Dedicated User Account on the Operating System to Run Confluence