Attempting to Open Spaces shows "An error occurred while searching for spaces"
Platform Notice: Data Center - This article applies to Atlassian products on the Data Center platform.
Note that this knowledge base article was created for the Data Center version of the product. Data Center knowledge base articles for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
Attempting to open Site Spaces from Spaces shows following error:
An error occurred while searching for spaces
Cause
This behavior might be related to the corruption in the search index.
Workaround
Rebuilding the Content Indexes from Scratch with the steps in Knowledge Base Article.
If your problem persist after rebuilding the content indices, please create a support ticket and attach your Confluence Support Zip file for further investigation.