User cannot create issues in Jira from Bitbucket Server/Datacenter after upgrade to Jira 9.x
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Summary
After an upgrade to Jira 9.x, while trying to create an issue from Bitbucket, the create fails with "An unexpected response was received from Jira":
Environment
- Bitbucket Server and Data Center 7.15 or older
- Jira 9.x or newer
Diagnosis
While trying to create an issue from Bitbucket in Jira, it fails with the message: "An unexpected response was received from Jira."
After checking the HAR file, it is possible to see a call to this endpoint:
<bitbucket_base_url>/rest/jira-integration/1.0/servers/XXXXXXXXXXXXXX/projectsThe answer to the call is HTTP 200, which does not indicate an issue, but the answer to the call has this message: JiraErrors{errorMessages=[Issue Does Not Exist], errors={}}.
Cause
One of the calls made from Bitbucket in the backend is to this endpoint:
bitbucket/rest/api/2/issue/createmeta/\{projectIdOrKey}/issuetypesBut the createmeta endpoint was deprecated in Jira 9.x: Createmeta REST endpoint to be removed.
Solution
Upgrade Bitbucket to 7.16 or newer version.