Git push appears to hang client with many git rev-list operations logged
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
Git client hangs on push with only the following item logged continuously in the application log for the unique transaction ID. The atlassian-bitbucket.log contains many of these messages:
2014-10-08 14:57:30,165 DEBUG [AtlassianEvent::thread-2] charlie @17ABCDEx861x17838x1 xyzabc 10.10.10.10 SSH - git-receive-pack '/test/test_repo.git' com.atlassian.stash.scm.BaseCommand Executed /usr/bin/git rev-list --format=%H%x02%P%x02%aN%x02%aE%x02%at%n%B%n%x03 --ignore-missing --stdin --Cause
3rd party plugin processing takes a lot of time and prevents the process from completing before the request times out. Known plugins to have caused this issue:
Workaround
Enable "Safe Mode" in the UPM and try the push again:
- Administration > Manage add-ons
- Select the "Enter safe mode" link towards the bottom of the page.
- Confirm the switch to Safe Mode by select the "Enter safe mode" button in the popup window.
- Retry the push command from the client.
- Exit out of Safe Mode by selecting the "Exit safe mode and restore previous configuration" link.
Alternatively, you can do it using the REST API:
Resolution
Contact the 3rd party plugin developer and report the issue.