Purpose

In Bamboo, if you configure a mail server to use a username and password, when removing them, the changes may not stick.

Solution

There are two possible methods to remove the credentials, one through the UI and one in an XML configuration file:

UI option

From Administration >> Overview >> Mail server, please:

1. Delete the existing mail server configuration
2. Create a new mail server configuration without credentials

Configuration File option

1. Stop Bamboo
2. Find and open <bamboo-home>/bamboo-mail.cfg.xml
3. Clear out the <username>...</username> and <password>...</password> lines
4. Save and Start Bamboo