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Configuring Jira application emails

Administering Jira Data Center and Server 9.6 applications

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To get the most out of your Jira applications, you can configure them to send email notifications when a particular event occurs. For instance, when a new issue is created or when someone has commented on the existing one.

Sending email notifications is a handy way to inform your team about important changes. It also speeds up the work as people can quickly respond to those updates and perform tasks after receiving an email.

Search the topics in 'Configuring Jira application emails':


Types of email notifications in Jira


Find out what email notifications Jira can send to users and what are the differences between those.

Different types of email notifications in Jira

Sending emails

Discover how to configure the sending of email notifications from Jira apps and how to customize the content of email notifications.

Configuring email notifications

Receiving emails

Learn more about configuring the incoming mail options and creating mail handlers. You can choose to allow your applications to create new issues when an email is received, or update an existing issue with a comment.

Creating issues and comments from email

Last modified on Oct 12, 2023

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