End of support announcements
This page contains announcements of the end of support for various platforms and browsers used with Jira. These are summarized for upcoming Jira releases in the table. See the following sections for the full announcements.
End of support matrix for Jira
The table summarizes the end of support announcements for upcoming Jira releases.
| Platform/Functionality | Jira end of support |
|---|---|
| MySQL 5.7 | From Jira 9.2 (announcement) |
Why is Atlassian ending support for these platforms? Atlassian is committed to delivering improvements and bug fixes as fast as possible, as well as to providing world class support for all the platforms our customers run our software on.
However, as new versions of databases, web browsers, and other software are released, the cost of supporting multiple platforms grows exponentially, making it harder to provide the level of support our customers expect from us. Therefore, we no longer support platform versions marked as end-of-life by the vendor or very old versions that are no longer widely used.
End of support for MySQL 5.7
Announced August 2022
Platform: MySQL 5.7
End of support: Jira 9.2
In Jira 9.2, we'll be permanently removing support for MySQL 5.7. End of support means that we won’t fix bugs related to this platform in Jira 9.2 and later.
We're making this decision to reduce our database testing and support as well as speed up our ability to deliver market-driver features. If you have questions or concerns regarding this announcement, please email eol-announcement@atlassian.com.
| Platform/Functionality | Jira end of support |
|---|---|
| PostgreSQL 9.6 | From Jira 8.19 (announcement) |
| MySQL 5.6 | From Jira 8.12 (announcement) |
| SQL Server 2014 | From Jira 8.12 (announcement) |
| Hipchat | From Jira 8.11 (announcement) |
| Oracle 12c R1 | From Jira 8.8 ( announcement ) |
| Solaris | From Jira 8.8 ( announcement ) |
| PostgreSQL 9.4, 9.5 | From Jira 8.8 ( announcement ) |
| SQL Server 2012 | From Jira 8.8 ( announcement ) |
| Internet Explorer 11 | From Jira 8.6 ( announcement ) |
| Built-in importers | From Jira 8.4 ( announcement ) |
| 32-bit installers | From Jira 8.2 ( announcement ) |
| Jira CDN dark feature | From Jira 8.2 ( announcement ) |
| PostgreSQL 9.3 | From Jira 8.0 ( announcement ) |
| com.atlassian.fugue | From Jira Service Desk 4.0 ( announcement ) |
| MySQL 5.5 | From Jira 8.0 ( announcement ) |
| Postgres 9.2 | From Jira 7.4 (announcement) |
| Internet Explorer 10 | From Jira 7.2 (announcement) |
| Microsoft SQL Server 2008 | From Jira 7.2 ( announcement ) |
| Postgres 9.0 and 9.1 | From Jira 7.2 ( announcement ) |
| MySQL 5.1 | From Jira 7.2 ( announcement ) |
| HSQLDB | From Jira 7.0 (announcement) |
| Oracle JDK 1.7 | From Jira 7.0 (announcement) |
| Oracle 11G | From Jira 7.0 (announcement) |
| Internet Explorer 9 | From Jira 7.0 (announcement) |
| SOAP API (replaced with REST) | From Jira 7.0 (announcement) |
| Jelly script | From Jira 6.4 (announcement) |
| WAR download distribution | From Jira 7.0 (announcement) |
| Microsoft SQL Server 2005 | From Jira 7.0 (announcement) |
End of support for PostgreSQL 9.6
Announced May 2021
Platform: PostgreSQL 9.6
End of support: Jira 8.19
In Jira 8.19, we'll be permanently removing support for PostgreSQL 9.6. End of support means that Atlassian will not fix bugs related to this platform in Jira 8.19 and later.
We're making this decision to reduce our database testing and support, and help us speed up our ability to deliver market-driver features. If you have questions or concerns regarding this announcement, please email eol-announcement at atlassian dot com.
End of support for MySQL 5.6
Announced December 2019
Platform: MySQL 5.6
End of support: Jira 8.12
In Jira 8.12, we'll be permanently removing the support for MySQL 5.6. End of support means that Atlassian will not fix bugs related to these platforms in Jira 8.12 and later.
We're making this decision to reduce our database testing and support, and help us speed up our ability to deliver market-driver features. If you have questions or concerns regarding this announcement, please email eol-announcement at atlassian dot com.
End of support for SQL Server 2014
Announced December 2019
Platform: SQL Server 2014
End of support: Jira 8.12
In Jira 8.12, we'll be permanently removing the support for Microsoft SQL Server 2014. End of support means that Atlassian will not fix bugs related to these platforms in Jira 8.12 and later.
We're making this decision to reduce our database testing and support, and help us speed up our ability to deliver market-driver features. If you have questions or concerns regarding this announcement, please email eol-announcement at atlassian dot com.
End of support for Hipchat
Announced March 2020
Solution: Hipchat Server
End of support: Jira 8.11
We are planning to stop supporting and unbundle the Hipchat plugin from Jira version 8.11 and later.
The reason for this is that Hipchat Cloud reached the end of life in Feb 2019, HipChat Data Center in Sep 2019, and Hipchat Server is due in June 2020.
End of support for Oracle 12c R1
Announced December 2019
Platform: Oracle 12c R1
End of support: Jira 8.8
In Jira 8.8, we'll be permanently removing the support for Oracle 12c R1. End of support means that Atlassian will not fix bugs related to these platforms in Jira 8.8 and later.
We're making this decision to reduce our database testing and support, and help us speed up our ability to deliver market-driver features. If you have questions or concerns regarding this announcement, please email eol-announcement at atlassian dot com.
End of support for Solaris
Announced December 2019
Platform: Solaris
End of support: Jira 8.8
In Jira 8.8, we'll be permanently removing the support for the Solaris operating system. End of support means that Atlassian will not fix bugs related to these platforms in Jira 8.8 and later.
If you have questions or concerns regarding this announcement, please email eol-announcement at atlassian dot com.
End of support for PostgreSQL 9.4, 9.5
Announced December 2019
Platform: PostgreSQL 9.4, PostgreSQL 9.5
End of support: Jira 8.8
In Jira 8.8, we'll be permanently removing the support for PostgreSQL 9.4 and 9.5. End of support means that Atlassian will not fix bugs related to these platforms in Jira 8.8 and later.
We're making this decision to reduce our database testing and support, and help us speed up our ability to deliver market-driver features. If you have questions or concerns regarding this announcement, please email eol-announcement at atlassian dot com.
End of support for SQL Server 2012
Announced December 2019
Platform: SQL Server 2012
End of support: Jira 8.8
In Jira 8.8, we'll be permanently removing the support for Microsoft SQL Server 2012. End of support means that Atlassian will not fix bugs related to these platforms in Jira 8.8 and later.
We're making this decision to reduce our database testing and support, and help us speed up our ability to deliver market-driver features. If you have questions or concerns regarding this announcement, please email eol-announcement at atlassian dot com.
Deprecated browsers for Jira
In 2015 Microsoft released Edge as the browser to supersede Internet Explorer, and in recent times Microsoft has discouraged the use of Internet Explorer as a default browser. To allow us to continue to take advantage of modern web standards to deliver improved functionality and the best possible user experience across all of our products, we have decided to end support for Internet Explorer 11.
End of support means we will not fix bugs specific to Internet Explorer 11, and will begin to introduce features that aren't compatible with this browser.
When is this happening?
- Jira 8.5 will be the last version to support Internet Explorer 11.
- Subsequent versions will not support Internet Explorer 11.
What this means for you
We recommend switching to one of our supported browsers, such as Microsoft Edge, Google Chrome, or Mozilla Firefox.
If you have questions or concerns regarding this announcement, please email eol-announcement at atlassian dot com.
End of support for several built-in importers
Announced April 2019
Jira allows you to import data from other issue trackers, like Asana, Bugzilla, or Pivotal Tracker. These imports are handled by the Jira Importers plugin, which is bundled with Jira and can be accessed by going to 
> System > External System Import.
In Jira 8.4, we will remove import paths that are dedicated to specific issue trackers, leaving only generic paths that let you import data in the CSV and JSON format. You won’t be able to go through a customized import path for e.g. Asana or Pivotal Tracker, but if these applications (and any other) allow to export data into CSV/JSON, you will still be able to import it to Jira.
Here’s a list of applications and import paths that will be removed from External System Import in Jira 8.4:
- Importing data from Excel
- Importing data from Bitbucket
- Importing data from Github
- Importing data from Asana
- Importing data from TFS or Visual Studio
- Importing data from Rally
- Importing data from VersionOne
- Importing data from YouTrack
- Importing data from Axosoft
- Importing data from Pivotal Tracker
- Importing data from Bugzilla
- Importing data from FogBugz On Demand
- Importing data from FogBugz for your Server
- Importing data from Mantis
- Importing data from Trac
- Importing data from Redmine
End of support for 32-bit installers
Announced April 2019
The 32-bit installers have been removed in Jira 8.2. If you need to stick to 32-bit systems, you can still install Jira by using the zip/tar.gz archives.
Removing Jira CDN dark feature
Announced April 2019
The unsupported Jira CDN dark feature jira.fixed.cdn.enable and system property jira.fixed.cdn.prefix will be removed in an upcoming Jira version. We recommend you turn off this dark feature, and remove it and the system property from your setenv.sh or setenv.bat file.
At the same time of removing this dark feature, we'll replace it with official CDN support for Jira Data Center, so stay tuned for details.
End of support for PostgreSQL 9.3
Announced August 2018
Jira 7.12 has deprecated the use of PostgreSQL 9.3. In Jira 8.0, we'll be permanently removing the support for PostgreSQL 9.3. End of support means that Atlassian will not fix bugs related to PostgreSQL 9.3 in JIRA version 8.0 and later.
We are making this decision in order to reduce our database testing and support, and help us speed up our ability to deliver market-driven features. If you have questions or concerns regarding this announcement, please email eol-announcement at atlassian dot com.
PostgreSQL 9.3 deprecation notes:
- Jira 7.12 will be the version of Jira to officially deprecate PostgreSQL 9.3.
- Jira 7.x versions will continue to work with PostgreSQL 9.3.
- Jira 8.0 will not be tested against PostgreSQL 9.3.
- PostgreSQL 9.4 and 9.5 will continue to be supported in Jira 8.0 (see Supported platforms).
End of support for com.atlassian.fugue in Jira Service Desk 4.0
Announced August 2018
Jira Service Desk 3.15 has deprecated the use of com.atlassian.fugue. In Jira Service Desk 4.0, we'll be permanently removing com.atlassian.fugue and updating our APIs to use Core Java Data types and Exceptions instead. Read the full deprecation notice for more information and post any questions in the Atlassian Developer Community.
End of support for MySQL 5.5
Announced July 2018
Atlassian will end support for MySQL 5.5 in Jira 8.0. End of support means that Atlassian will not fix bugs related to MySQL 5.5 past the support end date.
We are making this decision in order to reduce our database testing and support, and help us speed up our ability to deliver market-driven features. If you have questions or concerns regarding this announcement, please email eol-announcement at atlassian dot com.
MySQL 5.5 End of Support Notes:
- Jira 7.x versions will continue to work with MySQL 5.5.
- Jira 8.0 will not be tested against MySQL 5.5.
- MySQL 5.6 and 5.7 will continue to be supported in Jira 8.0.
End of support for Postgres 9.2
Announced May 2017
Atlassian will end support for Postgres 9.2 in Jira 7.4. End of support means that Atlassian will not fix bugs related to Postgres 9.2 past the support end date.
We are making this decision in order to reduce our database testing and support, and help us speed up our ability to deliver market-driven features. If you have questions or concerns regarding this announcement, please email eol-announcement at atlassian dot com.
Postgres 9.2 End of Support Notes:
- Jira 7.3 will be the last major version of Jira to officially support Postgres 9.2.
- Jira 7.3.x and earlier versions should continue to work with Postgres 9.2.
- Jira 7.4 will not be tested against Postgres 9.2.
- Postgres 9.3, 9.4 and 9.5 will continue to be supported in Jira 7.4.x (see Supported platforms).
End of support for Internet Explorer 10
Announced May 2016
Atlassian will end support for Internet Explorer 10 (IE10) in Jira 7.2. End of support means that Atlassian will not fix bugs related to IE10 past the support end date.
We are making this decision in order to reduce our browser testing and support, and help us speed up our ability to deliver market-driven features. If you have questions or concerns regarding this announcement, please email eol-announcement at atlassian dot com.
Internet Explorer 10 (IE10) End of Support Notes:
- Jira 7.1 will be the last major version of Jira to officially support IE10.
- Jira 7.1.x and earlier versions should continue to work with IE10.
- Jira 7.2 will not be tested against IE10.
- Internet Explorer 11 will continue to be supported in Jira 7.2.x (see Supported platforms).
End of support for Microsoft SQL Server 2008
Announced October 2015
Atlassian will end support for Microsoft SQL Server 2008 in Jira 7.2. End of support means that Atlassian will not fix bugs related to Microsoft SQL Server 2008 past the support end date.
We are making this decision in order to reduce our database testing and support, and help us speed up our ability to deliver market-driven features. If you have questions or concerns regarding this announcement, please email eol-announcement at atlassian dot com.
Microsoft SQL Server 2008 End of Support Notes:
- Jira 7.1 will be the last major version of Jira to officially support Microsoft SQL Server 2008.
- Jira 7.1.x and earlier versions should continue to work with Microsoft SQL Server 2008.
- Jira 7.2 will not be tested against Microsoft SQL Server 2008.
- Microsoft SQL Server 2012 will continue to be supported in Jira 7.2.x (see Supported platforms).
End of support for Postgres 9.0 and 9.1
Announced October 2015
Atlassian will end support for Postgres 9.0 and Postgres 9.1 in Jira 7.2. End of support means that Atlassian will not fix bugs related to Postgres 9.0 or 9.1 past the support end date.
We are making this decision in order to reduce our database testing and support, and help us speed up our ability to deliver market-driven features. If you have questions or concerns regarding this announcement, please email eol-announcement at atlassian dot com.
Postgres 9.0 and Postgres 9.1 End of Support Notes:
- Jira 7.1 will be the last major version of Jira to officially support Postgres 9.0 and 9.1.
- Jira 7.1.x and earlier versions should continue to work with Postgres 9.0 and 9.1.
- Jira 7.2 will not be tested against Postgres 9.0 or 9.1.
- Postgres 9.2 and Postgres 9.3 will continue to be supported in Jira 7.2.x (see Supported platforms).
End of support for MySQL 5.1
Announced October 2015
Atlassian will end support for MySQL 5.1 in Jira 7.2. End of support means that Atlassian will not fix bugs related to MySQL 5.1 past the support end date.
We are making this decision in order to reduce our database testing and support, and help us speed up our ability to deliver market-driven features. If you have questions or concerns regarding this announcement, please email eol-announcement at atlassian dot com.
MySQL 5.1, 5.2, 5.3 and 5.4 End of Support Notes:
- Jira 7.1 will be the last major version of Jira to officially support MySQL 5.1.
- Jira 7.1.x and earlier versions should continue to work with MySQL 5.1.
- Jira 7.2 will not be tested against MySQL 5.1.
- MySQL 5.5 and 5.6 will continue to be supported in Jira 7.2.x (see Supported platforms).
End of support for HSQLDB
Announced February 2015
Atlassian will end support for HSQLDB (HyperSQL DataBase) in Jira 7.0. End of support means that Atlassian will not fix bugs in HSQLDB past the support end date.
Jira ships with a built-in database for evaluation purposes, and currently this is HSQLDB. As of Jira 7.0, Jira will ship with H2 (H2 Database Engine) as its built-in database.
HSQLDB (HyperSQL DataBase or HSQLDB) End of Support Notes:
- Jira 6.4 will be the last major version of Jira to officially support HSQLDB (HyperSQL DataBase) for evaluation use.
- Jira 6.4.x and earlier versions will continue to work with HSQLDB (HyperSQL DataBase) for evaluation use. However, we will not fix bugs affecting HSQLDB (HyperSQL DataBase) past the support end date.
- Jira 7.0 will not be tested with HSQLDB (HyperSQL DataBase).
End of support for Oracle JDK 1.7
Announced February 2015
Atlassian will end support for Java 7 (JRE and JDK 1.7) in Jira 7.0. End of support means that Atlassian will not fix bugs in Java 7 (JRE and JDK 1.7) past the support end date.
We are ending support for Java 7 (JRE and JDK 1.7), as Oracle Corporation has announced the end of public updates for Java 7: Java SE 7 End of Public Updates Notice.
Java 7 (JRE and JDK 1.7) End of Support Notes:
- Jira 6.4 will be the last major version of Jira to officially support Java 7 (JRE and JDK 1.7).
- Jira 6.4.x and earlier versions will continue to work with Java 7 (JRE and JDK 1.7). However, we will not fix bugs affecting Java 7 (JRE and JDK 1.7) past the support end date.
- Jira 7.0 will not be tested with Java 7 (JRE and JDK 1.7).
- Java 8 (JRE and JDK 1.8) is supported, but not bundled with Jira 6.4
End of support for Oracle 11G
Announced February 2015
Atlassian will end support for Oracle 11G in Jira 7.0. End of support means Atlassian will not fix bugs related to Oracle 11G past the support end date, except for security-related issues.
We are making this decision as Oracle Corporation have ended support for Oracle 11G as of January 2015. Testing on Oracle 12C will conclude shortly and we'll announce support soon.
Oracle 11G End of Support Notes
- Jira 6.4 will be the last major release that supports Oracle 11G
- Jira 6.4.x and earlier versions will continue to work on Oracle 11G
- Jira 7.0 will not be tested against Oracle 11G
End of support for Internet Explorer 9
Announced February 2015
Atlassian will end support for Internet Explorer 9 in Jira 7.0. End of support means that Atlassian will not fix bugs related to Internet Explorer 9 past the support end date, except for security-related issues.
We are making this decision to enable us to provide the best user experience to our customers, accelerate our pace of innovation, and give us the ability to utilize modern browser technologies.
Internet Explorer 9 (IE9) End of Support Notes
- Jira 6.4 will be the last major release that supports Internet Explorer 9
- Jira 6.4.x and earlier versions should continue to work on Internet Explorer 9
- Jira 7.0 will not be tested against Internet Explorer 9
- Internet Explorer 10 and Internet Explorer 11 will continue to be supported in Jira 7.0.x.
End of support for SOAP
Announced November 2014
Atlassian will end support for SOAP API in Jira 7.0. The SOAP API's have been replaced by REST API's as Atlassian's recommended and supported remote API.
SOAP End of Support Notes
- Jira 6.4 will be the last major release that supports SOAP
- Jira 6.4.x and earlier versions should continue to work with SOAP
- Jira 7.0 will not include any SOAP API's
- If you need an alternative that Atlassian supports, the REST API is fully supported by Jira.
End of support for Jelly Scripts
Announced November 2014
Atlassian will end support for Jelly scripts in Jira 6.4. If you are using Jelly scripts with Jira, we suggest you move to Groovy Script Runner or utilize the Jira Command Line Interfac e, which will provide you with more flexible options.
Jelly Script End of Support Notes
- Jira 6.3 will be the last major release to support Jelly scripts
- Jira 6.3.x and earlier versions should continue to work fine with Jelly scripts
- Jira 6.4 will not include Jelly.
- If you need an alternative to Jelly scripts, Groovy Script Runner or the Jira Command Line Interface are the suggested alternatives that work with Jira.
End of support for WAR distribution
Announced August 2014
Atlassian will stop releasing the WAR distribution of Jira in Jira 7.0.
Why are we ending support for this?
- We are trying to reduce the amount of combinations and confusion around this for customers downloading a Server (BTF) edition
- The WAR edition is a bit more complex to install and gets more difficult as the installation ages and gets bigger - we want to reduce that complexity
- We can't and don't test every permutation of environments + app servers that a customer might deploy into, nor can we control what else might be in that environment, which can lead to a poor user experience
- We only support Tomcat - Jira doesn't work on WLS or WebSphere anyways, other app servers - maybe.
Anything we release, we want to make sure users get a good experience in installation and usage and don't have to deal with app server quirks etc.
End of support for Microsoft SQL Server 2005
Announced June 2014
Atlassian will end support for Microsoft SQL Server 2005 in Jira 7.0. End of support means that Atlassian will not fix bugs related to Microsoft SQL Server 2005 past the support end date.
We are making this decision in order to reduce our database testing and support, and help us speed up our ability to deliver market-driven features. If you have questions or concerns regarding this announcement, please email eol-announcement at atlassian dot com.
Microsoft SQL Server 2005 End of Support Notes:
- Jira 6.4 will be the last major version of Jira to officially support Microsoft SQL Server 2005.
- Jira 6.4.x and earlier versions should continue to work with Microsoft SQL Server 2005.
- Jira 7.0 will not be tested against Microsoft SQL Server 2005.
- Microsoft SQL Server 2008 and 2008 R2 will continue to be supported in Jira 7.0.x (see Supported Platforms).
- We will start supporting Microsoft SQL Server 2012 in Jira 6.4.