Proforma Migrator system user
Platform Notice: Cloud - This article applies to Atlassian products on the cloud platform.
Summary
Proforma Migrator user was added as a system user to some Cloud instances.
Solution
The proforma-migrator is a system user related to the "atlassian-addons-project-access" and is associated with an update on the Forms add-on and is being rolled out since February 8th, 2023.
Proforma was merged into native Jira functionality in 2022, and its functionality has been added to all Jira projects and automation rules. In order for customers to keep their older configurations during data migration from Jira Server/Data Center to Jira Cloud, Atlassian has rolled out an app to help the migration process for this data, named Proforma Migrator.
This user is added with the role "atlassian-addons-project-access" on all projects.
Please do not try to remove or suspend this account. This account does not count towards your user count for billing purposes.
References
What to know when migrating ProForma Server to Cloud
JSDCLOUD-12488 Exclude the Proforma Migrator system user from the JSM Workload report
ID-8282 Hide system user Proforma Manager from User Management page