Proforma - Clicking on "Forms" on the Project Settings shows a blank page
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
When clicking on "Forms" on the Project Settings a blank page is displayed, with no error on it.
Environment
Jira Software 9.4.14
Jira Service Management 5.4.14
Proforma 8.7.3
Diagnosis
The problem can affect only a few Projects.
Enabling Jira Safe Mode resolves the problem.
Cause
This can be caused by 3rd party plugins, but there's a known problem with Power Utilities for Jira and those Jira and Proforma versions.
Workaround
You can disable Power Utilities for Jira plugin, or reach the plugin vendor - it's known that this is caused by one of their modules, the vendor will be able to provide guidance on that which module to disable.