Bamboo fails testing the connection to a Git Repository when configured to use an outbound HTTP Proxy server

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Platform Notice: Data Center - This article applies to Atlassian products on the Data Center platform.

Note that this knowledge base article was created for the Data Center version of the product. Data Center knowledge base articles for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

Bamboo fails to test the connection to a Git Repository when the server is configured to use an outbound HTTP Proxy server

Environment

  • Bamboo Data Center
  • HTTP Proxy
  • GitHub, Bitbucket Cloud, and/or any HTTP-based Git repository

Diagnosis

When setting up a Bitbucket CloudGitHub Repository or any HTTP-based Git repository in a Bamboo server configured with an outbound HTTP Proxy, the "Test Connection" button fails with the following error:

fatal: unable to access 'https://<Git_URL>/myproject/test.git/': Failed to connect to github.com port 443: Connection timed out

Cause

Bamboo relies on the external Git capability to connect to an HTTP-based Git repository during the repository creation process, ensuring the repository is accessible in a production environment. While Bamboo can handle HTTP proxy settings through Java properties, the git binary itself requires a separate configuration for an outbound HTTP proxy to work. If this configuration is missing, Git will attempt to connect to the repository directly and potentially fail due to existing network policies.

Solution

1 - Allow firewall rules to pass the traffic directly

Engage with your Network or Security teams to allow a direct connection from the Bamboo server to the Git repository URL. Keep in mind that IP addresses associated with the Git repository URL may change without notice, which may require updating the firewall with dynamic or DNS-based rules.

2 - Configure Git to use an HTTP Proxy

The recommended approach is to setup the git program to use an outbound HTTP proxy for accessing the Git repository URL

Option A: Configure the HTTP Proxy using a ~/.gitconfig file

As the same user that runs the Bamboo service, run the commands below, replacing the Proxy hostname and port accordingly:

GitHub

$ git config --global http.https://github.com.proxy http://proxy.mydomain.net:8080
    

Bitbucket Cloud

$ git config --global http.https://bitbucket.org.proxy http://proxy.mydomain.net:8080
    

Generic Git

$ git config --global http.https://mygitserver.com.proxy http://proxy.mydomain.net:8080
    

These commands will create or append to the users' ~/.gitconfig file:

[http "https://github.com"]
	proxy = http://proxy.mydomain.net:8080

[http "https://bitbucket.org"]
	proxy = http://proxy.mydomain.net:8080

[http "https://mygitserver.com"]
	proxy = http://proxy.mydomain.net:8080

Note: Further adjustments may be required on the ~/.gitconfig file to satisfy specific customer requirements. We recommend you check the git-config documentation for additional instructions.

Option B: Configure the HTTP Proxy using environment variables

Setting environment variables is a broad method that does not permit specifying particular Git repository URLs for proxy usage. Consequently, all requests from the git program, as well as potentially other applications utilizing the same proxy environment variables, will be routed through the designated proxy host, unless they are excluded by the no_proxy environment variable.

Declare the following environment variables in your user profile. Replace the Proxy hostname and port accordingly:

Linux

export http_proxy=http://proxy.mydomain.net:8080
export https_proxy=https://proxy.mydomain.net:8443
export no_proxy="localhost,127.0.0.1,localaddress,mydomain.net"

Windows

set http_proxy http://proxy.mydomain.net:8080 
set https_proxy https://proxy.mydomain.net:8443
set no_proxy localhost,127.0.0.1,localaddress,mydomain.net

Last modified on Aug 15, 2024

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